Shipping policy

Shipping & Delivery Policy

Order Processing

  • Orders are generally processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.


Delivery Timeline

Estimated delivery:

  • Tamil Nadu: 2–4 business days
  • South India: 3–6 business days
  • Rest of India: 4–8 business days
  • Remote locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, festivals, or unforeseen circumstances.

Shipping Charges

Shipping charges are displayed during checkout.

Free shipping may be available on selected orders or promotional offers.

Delivery Partners

We use reputed courier partners to ensure safe and timely delivery across India.

Order Tracking

Tracking details will be shared via SMS, WhatsApp, or Email once the order is dispatched.

Damaged Packages

If the package appears damaged:

  • Take photographs before opening.
  • Contact us within 24 hours of delivery.


Cancellation Policy

Order Cancellation by Customer

Orders can be cancelled only before dispatch.

Once an order has been shipped, cancellation is not possible.

Order Cancellation by Uyirtheeni

We reserve the right to cancel orders due to:

  • Product unavailability
  • Pricing errors
  • Payment verification failure
  • Suspected fraudulent activity
  • Delivery restrictions

If cancelled by us, the full payment will be refunded to the original payment method.